目的 了解安徽省各级疾病预防控制机构风险沟通工作开展和需求情况,为改进风险沟通工作提供依据。方法 通过问卷调查的方式,对安徽省省级、市级以及县区级疾控机构卫生应急风险沟通工作开展现况和部分专业技术人员对风险沟通的需求进行调查,描述疾控机构卫生应急风险沟通开展现况。结果 共调查疾控机构115个,专业技术人员710人。各级疾控机构均利用新媒体发布风险沟通信息,建立了与大众沟通途径。57.4%的机构设有承担风险沟通工作部门、开展过舆情监测。11.3%的机构有风险沟通发言人制度。各机构均无独立风险沟通部门,42.6%的机构开展相关培训、20.9%的机构开展了风险沟通演练。搜集舆情方式以人工为主,占47.0%。认为培训重要的专业技术人员占99.7%。专业人员各项风险沟通工作需求的比率,在市级和县区级之间差异均无统计学意义(P值均大于0.05)。近三年未参加过风险沟通培训专业技术人员占56.3%,市级疾控机构人员近三年参加培训的占52.1%,高于县区级(χ²=5.890,P=0.015);卫生应急科与急性传染病防治科人员参加过培训的占57.7%,高于其他科室(χ²=26.408,P＜0.001)。结论 安徽省各级疾控机构风险沟通工作有待加强,需要重点加强制度建设和人员培训,优化风险沟通途径。

Objective To understand the development and demand of risk communication in disease prevention and control institutions at all levels in Anhui Province,and to provide basis for improving risk communication. Method By means of questionnaire survey,the current situation of health emergency risk communication in disease control and prevention institutions at provincial,municipal and county levels in Anhui Province and the demand of some professional and technical personnel for risk communication were investigated to describe the development of health emergency risk communication in disease control and prevention institutions. Results A total of 115 disease control and prevention institutions and 710 professional technicians were investigated.Disease control and prevention institutions at all levels used new media to release risk communication information and established communication channels with the public.57.4% of the institutions had risk-taking communication departments and carried out public opinion monitoring.11.3% institutions had a risk communication spokesman system.There was no independent risk communication department in all institutions,42.6% institutions carried out relevant training and 20.9% institutions carried out risk communication drills.The main way to collect public opinion was artificial,accounting for 47.0%.99.7% of them thought that training was important.There was no significant difference in the ratio of risk communication work needs between city and county (P> 0.05).In the past three years,56.3% of the professional and technical personnel had not participated in the risk communication training,52.1% of the staff from the municipal disease control institutions had participated in the training,which was higher than that of the county level institutions(χ²=5.890,P=0.015).57.7% of the staff from the health emergency department and the acute infectious disease prevention department had participated in the training,which was higher than that of the other departments (χ²=26.408,P＜0.001). Conclusion The risk communication work of disease control and prevention institutions at all levels in Anhui province needs to be strengthened.It is necessary to focus on strengthening system construction and personnel training to optimize risk communication channels.