Objective To investigate the status of the health administrative penalty and related complaints in Ma'anshan, in order to provided supports and references for regulating health supervision department of health law and improving the health-law performing ability. Methods We collected the file records of health administrative penalty and related complaints in Ma'anshan from 2013~2015, and analyzed case distribution of professional categories, form and authenticity of complaint reporting, and cause of action. Results It totally collected 141 records of health administrative penalty and 148 records of related complaints from 2013 to 2015. There was no significant difference in the professional proportion of health administrative penalty case (χ2=11.36, P=0.34) among different years. The main complaints received were telephone reports, about 88.65%. The real-name reporting rate declined from 36.17% in 2013 to 0% in 2015, and there was significant difference(χ2=10.03,P<0.005). The proportion of false reports had an increasing trend, from 19.15% in 2013 to 58.33% in 2015(χ2=16.19, P<0.005). Real name didn't affect the authenticity of reported cases, and there was no significant correlation between them(χ2=0.68, P=0.41). Administrative penalties were mainly focused on the individual's cause, and the utilization of other cause of action was not high. Conclusion There are still some problems in the process of health administrative penalties in Ma'anshan, such as higher proportion of false reports, more concentrated professional category, and the causes of administrative penalties are single and simple. The angencies of health supervision should strengthen surveillance and management, rational allocation of supervision resources, rich the cause of administrative penalties action.
Key words
Health supervision /
Administrative penalties /
Complaint and report
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